Refund policy

Return & Replacement Policy

At Applihomes, customer satisfaction is important to us. Please read our return and replacement policy carefully before placing your order.

Replacement Eligibility

We offer a 3-day replacement policy from the date of delivery only in the following cases:

  • Product received is damaged

  • Product received is defective

  • Wrong product delivered

To claim a replacement, customers must contact us within 3 days of delivery with proper proof.

Required Proof

To process any replacement request, the following is mandatory:

  • Clear unboxing video starting from opening the package

  • Product images showing the issue

  • Order details

Without an unboxing video, replacement requests may not be accepted.

Non-Eligible Cases

We do not offer returns or replacements in the following situations:

  • Change of mind after purchase

  • Product does not meet personal preference

  • Minor variations in color/design due to screen differences

  • Damage caused by misuse, improper handling, or normal wear and tear

  • Used products

Cancellation Policy

Orders can only be cancelled before dispatch.
Once the order has been shipped, cancellation will not be possible.

Refund Policy

We generally do not provide refunds.
Refunds will only be issued if:

  • A replacement is not available, or

  • The order cannot be fulfilled by us.

Approved refunds will be processed within 5–7 business days.

Contact Us

For any replacement-related queries, please contact us:

Email: applihomes@gmail.com
We aim to respond within 24 hours.